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The IntelliTime implementation
team brings years of experience to your time and attendance
project. Whether your project goals are a fast implementation
of Web timecards with basic accruals and overtime rules, or
a large complex public sector project with civil service, union,
local work rules, cost accounting and multiple input options
and interfaces, the IntelliTime Implementation Services Team
will assure you achieve success.
Discovery Process
Each project starts with a discovery period to learn the unique
ways you have implemented basic timekeeping policies. Documenting
work rules, schedules, leave and time reporting policies are
a part of this step. For Union or Public Safety related projects
a review of the MOU's involved is included.
Test Plan
A test plan is developed for most projects and this can run
from ten pages for basic timekeeping to several hundred pages
for large complex projects. Unique timekeeping scenarios and
approval workflows are configured and tested before the system
is turned over to the customer system administrator and payroll
staffs. Test Plan scenarios ensure that the administrators are
familiar with all on line edits and procedures before users
are added to the system.
Training
Live instructor led training is provided to system administrators
and payroll clerks either on site or remotely through Microsoft
Live Meeting. Sessions are held in half day increments recognizing
the need for staffs to have time each day for their real jobs.
The Test Plan is used as a guide for the customer specific use
cases to validate the correct configuration of the system and
familiarize the administrators with their processes as viewed
within IntelliTime. The powerful yet simple IntelliTime Administrator
training is provided in multiple sessions as a single class,
not dozens of classes and sessions.
The IntelliTime application features full context sensitive
help for all system screens. We also have a powerful interactive
Computer Based Training Module (CBT) included as a standard
feature.
Users and supervisors can also take advantage of our optional
instructor led training. User classes can include hundreds of
attendees in an auditorium setting. Even though the IntelliTime
system is intuitive and easy to use, the live training provides
a chance for users to ask questions of the IntelliTime instructor.
Supervisor training can be hands on in a client PC equipped
training room. Studies have shown that users who attend instructor
led training know about and use 50% more of the features of
the IntelliTime system than users who did not attend training.
Training is a great way to maximize the return on investment
of an IntelliTime solution. |
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