Since the invention of the Smartphone, mobile applications have propelled these devices into every facet of our lives. Using the Open 311 GeoReport application for Apple iPhone, iPad and Android Smartphones and tablets, citizens can now report issues wherever and whenever they see them. With the IntelliTime Open 311i Mobile app, reports are routed to the correct department in real time, including GPS coordinates (if applicable) and photos from the camera if desired.
Reporters receive an email confirmation with a link that they can use to see the status of their request at any time. Best of all, this is also open source technology, so it is free of license fees but fully supported by IntelliTime Systems Corporation and is integrated seamlessly into our Citizen Service fabric.